Last week Tuesday night I was driving home and all of a sudden, bang I thought I hit a deer, instead when I pulled over I couldn’t push the clutch in. I called roadside assistance, they came got the car, next day I called the dealership and they said the clutch went out, he was waiting for what the BMW field rep would say before the claim could be made official on what would happen.
That afternoon he said the car was abused and I tore the clutch out, so – he sent me pictures, I had some mechanics I know look at it, they said you can’t physically destroy it that badly it’s a product defect.
Then the BMW dealership service manger said that BMW isn’t going to pay for it – about $1,900 to fix it, a couple days later, he said well BMW will pay $900 or so for the flywheel and I’d have to pay half the parts and half the labor all in all about $500-600 for it.
The BMW Z4 2.5i has 14,000 miles on it, when I was driving it I was in 5th gear, 3 ½ RPMs about 60 MPH.
I can guarantee you I have never ridden the clutch or popped it in 2 – 5th when taking off, I drove it like a baby.
The dealership that it is at would not put me in contact with the BMW field rep, so everything is from what the dealer says; I purchased the car from a different dealer about 4 hours away versus 2 hours away where it is at now.
The BMW Service manager at the dealership that I bought it from said the Full warranty covers the clutch, the dealership that it’s at just says the car was abused – no third party looked it, just the dealer.
Along with that the prick that towed it broke the wishbone and the parking brake cable when towing but, but that’s no problem he’s paying for that.
BTW I just had it in for an oil change 2 weeks earlier with a clean bill of health.
I can’t get BMW to take care of this, what do I do...
That afternoon he said the car was abused and I tore the clutch out, so – he sent me pictures, I had some mechanics I know look at it, they said you can’t physically destroy it that badly it’s a product defect.
Then the BMW dealership service manger said that BMW isn’t going to pay for it – about $1,900 to fix it, a couple days later, he said well BMW will pay $900 or so for the flywheel and I’d have to pay half the parts and half the labor all in all about $500-600 for it.
The BMW Z4 2.5i has 14,000 miles on it, when I was driving it I was in 5th gear, 3 ½ RPMs about 60 MPH.
I can guarantee you I have never ridden the clutch or popped it in 2 – 5th when taking off, I drove it like a baby.
The dealership that it is at would not put me in contact with the BMW field rep, so everything is from what the dealer says; I purchased the car from a different dealer about 4 hours away versus 2 hours away where it is at now.
The BMW Service manager at the dealership that I bought it from said the Full warranty covers the clutch, the dealership that it’s at just says the car was abused – no third party looked it, just the dealer.
Along with that the prick that towed it broke the wishbone and the parking brake cable when towing but, but that’s no problem he’s paying for that.
BTW I just had it in for an oil change 2 weeks earlier with a clean bill of health.
I can’t get BMW to take care of this, what do I do...
