German Auto makers among the three worst brands...

PuShAkOv

2000 Post Club
Messages
2,523
Likes
0
Location
Cleveland, OHIO
#3
But keep in mind that people who are in the market for cheaper cars would not complain as much about their cars and are usually not as picky about their car being perfect. They probably live by the quote.. "if I wanted a perfect car... I would have bought a more expensive one".

Buyers of high $$ cars demand much more out of them.. leading to higher number of claims and lower ranks.

But good thing BMW is not the worst.
 

mikev

Active Member
Messages
653
Likes
0
Location
Bournemouth, England (but still at my desk)
#4
PuShAkOv said:
But keep in mind that people who are in the market for cheaper cars would not complain as much about their cars and are usually not as picky about their car being perfect. They probably live by the quote.. "if I wanted a perfect car... I would have bought a more expensive one".

Buyers of high $$ cars demand much more out of them.. leading to higher number of claims and lower ranks.

YOU **** i was going to say that (virtually word for word scary huh!)
 
Messages
288
Likes
0
Location
Norman, OK
#5
PuShAkOv said:
But keep in mind that people who are in the market for cheaper cars would not complain as much about their cars and are usually not as picky about their car being perfect. They probably live by the quote.. "if I wanted a perfect car... I would have bought a more expensive one".

Buyers of high $$ cars demand much more out of them.. leading to higher number of claims and lower ranks.

But good thing BMW is not the worst.
I have alwasy said that's why Buick does so well in customer satisfaction surveys. 60-70 year olds think a car is great if it has a cushy ride and power windows (my dad fits in this category). however, the German makes have been notoriously bad about customer service in the repair departments.
 
Messages
3,476
Likes
0
Location
Lincoln, CA
#6
Don't the Germans sell really cheap versions of their cars over in the non-US markets? I believe they do compete (sorta) with the Koreans price wise. Kinda like how the Japanese (sorta) compete with the Koreans here.
 
Messages
288
Likes
0
Location
Norman, OK
#7
codex57 said:
Don't the Germans sell really cheap versions of their cars over in the non-US markets? I believe they do compete (sorta) with the Koreans price wise. Kinda like how the Japanese (sorta) compete with the Koreans here.
I don't think they do yet but thats why BMW built a plant in China. The cost of labor is much lower than in Europe. Same with the BMW and Mercedes plants in the US. Labor cost is a little lower and shipping costs (fewer carrs are shipped from the US to Europe than would be from Europe to the US)
 
Messages
3,476
Likes
0
Location
Lincoln, CA
#8
Well, they have those little hatches and all their models have much tinier engines than they offer here. There's a reason why taxi companies can afford Mercedes and Police Depts can afford BMWs around the world.

The China plant is just so BMW can sell in China since I believe China still has that law that says you can't unless you do a joint venture with a Chinese company.
 
Messages
288
Likes
0
Location
Norman, OK
#9
I forgot that other markets offer smaller engines. I get a kick out of people posting they have a 518i or 523i. The 528i puts out satisfactory power, but I wouldn't want an engine any smaller in it.
 
Messages
3,476
Likes
0
Location
Lincoln, CA
#10
I drove a loaner 525 touring. It was slow, but if you revved teh crap out of it, it was pretty fun. Still, I think the little six cylinder is the absolute smallest to have any fun in the car. A 4 cylinder in a car as big as the 5 is just too weak. In a small car like the 3 series, it's ok, but not the 5.
 

CosmosBlack

Active Member
Messages
587
Likes
4
Location
Florida
#11
PuShAkOv said:
But keep in mind that people who are in the market for cheaper cars would not complain as much about their cars and are usually not as picky about their car being perfect. They probably live by the quote.. "if I wanted a perfect car... I would have bought a more expensive one".

Buyers of high $$ cars demand much more out of them.. leading to higher number of claims and lower ranks.

But good thing BMW is not the worst.
That is true to a certain degree...but you could also look at it this way:

If they are selling their products at a much higher price, and to a more demanding market with customers with higher expectations, BMW should justify the high price of its products by ensuring its customers are satisfied with both service and quality of their products. If they fail to achieve this, they have failed, period. No excuses.

An example: The Ritz-Carlton is the No.1 in Luxury Hospitality...does that mean they will accept a lower customer satisfaction score compared to Holiday Inn or Quality Inn? Absolutely NOT. They strive for top customer satisfaction among a long list of other ratings.
 

scud

New Member
Messages
10
Likes
0
Location
long island, ny
#12
Not very objective...

Anyone can put a spin on anything and make it sound and/or look completely different than in reality... Case in point: Benz. while I may be a Bimmer driver and lover, there is no doubt, IMHO opinion the merc's are as good if not a better car. However this OBVIOUSLY does not include the lower C models- which in my opinion is how this survey placed benz as low as it did. The E and S classes are incredible cars- The E420 is one of my favorite models ever and it is a superb car to drive and own.

BMW at 11? Maybe not that much of a surprise- but in terms of enjoyment of driving, I'm sure it would be way up top if they looked at it that way.

I'm an economist- there was a really clever economist in one of the trade journals talking about world hunger and the idea of earth not having enough room for everyone... Scoffing at the idea (which one of the magazines tried to treat as a serious and real issue) put his own article together and put forward the idea that if you were to take every human being on earth (based on a 6.5 billion population) and split them into 4 person groups and put them on 1/4 acre, you can fit the entire world in texas! Clever YES, but proof that anyone can put a spin on something and change it all around- the whittiest of them can do it on the fly with no warning- usually those people tend to be politicians or comedians... (sometimes interchangeable)

My opinion is while it's an interesting presentation, I take it for what it is- slanted!
[;)]
 
Messages
3,476
Likes
0
Location
Lincoln, CA
#13
You need to check out the new E-classes. Quality is DEFINITELY down compared to the tanks MB used to make. Still, I love the looks of our new E, inside and out.

Oh, and I think part of the reason why Buick gets such good scores is cuz those drivers wouldn't know a problem if it smacked them in the face. BMW/MB/etc. drivers are much more discerning then Buick drivers.
 
Messages
1,869
Likes
0
Location
Mo town
#14
SoonerE39 said:
I don't think they do yet but thats why BMW built a plant in China. The cost of labor is much lower than in Europe. Same with the BMW and Mercedes plants in the US. Labor cost is a little lower and shipping costs (fewer carrs are shipped from the US to Europe than would be from Europe to the US)
actually the foreign companies building plants here in the states isn't due to lower labor costs. it's because of trading tariffs imposed in imports.

euro car companies that make suvs have to build them in the states because back in the 70s or something, us got in a tiff w/ europeans and decided to add some absurd amount of tax on trucks imported from europe. either 33% ish or something. it wasn't a big issue back then since you don't really have too many hillbillys w/ pickups in europe, so they didn't build it and wasn't a big deal so they let americans be.

but with the exploding suv market, that tariff became a huge barrier for the european auto makers, esp the germs, that's why they had to build a plant in the states, to get around the tariff. (japanese auto makers dont' have that tariff imposed on them, that's why the likes of lx470s and such are built in japan, and not in a plant in ohio..)
 
Messages
6,984
Likes
0
Location
New Jersey
#18
You know what? I think everybody here can agree that German cars do have more problems than American and Japanese cars. But when they are working perfectly, they are second to none.
 
Messages
304
Likes
0
Location
Long Island - NY
#20
I always say that I would rather drive a great car that needs some work now and then over one thats reliable but dull say a Toyota Camry. I say this all the time...........except for maybe when my $40,000.00 330i is rolling backwards downhill with the car in drive. (sliptronic). Then the words "Honda Accord" sound very exciting.
 


Top